Support — Derila Ergo

We’re here to help in Europe and the United States

Contact

Email: [email protected]

For faster assistance, include your order number and the email used at checkout on the merchant site.

Common Requests

  • Update shipping address (before dispatch)
  • Order tracking & courier info
  • Return / replacement under 60‑Day Warranty
  • Sizing & care questions

Response Times

We aim to respond within 1–2 business days (Mon–Fri).

Data Protection

To exercise GDPR/CCPA/CPRA rights (access, deletion, etc.), email [email protected].

Shipping & Returns Sizing & Fit